Thursday, December 18, 2008

This really sucks!

Every year we ask our kids (and kids-in-law) for gift ideas for Christmas. I hate returning stuff because it is the wrong size, wrong color, wrong thing entirely. So I ask for specifics. I love my daughter-in-law dearly. She, with a few minutes of of help from my son, has given me the greatest gift possible, grandchildren. So she asked for a Black & Deck Platinum 18-Volt hand vacuum. This is not a gift that I would choose myself, but it is what she wants.

I googled it. I looked all over the internet and found it "backordered" or "not in stock" or "waiting to receive shipment of". After much searching, I found it at boatandrvaccessories.com. $36.99 and ordered it in time to receive it by Christmas.

The box arrived yesterday and it seemed a bit large for a hand vacuum. I turned over the box and saw the photo and stock number. I ordered SPV-1800, they shipped PSV-1800 (a much higher priced item). I checked online and the one I received sells for $66.99. So this is probably much nicer, sucks better, whatever. It is not what I ordered. It is pivotal and cordless but it is not what Dana wanted.



I couldn't call the place I ordered it from, they just forwarded the order to the warehouse in Rialto, CA. Using the invoice, I called the Customer Service number in Rialto, CA and explained that they had sent me a more expensive vac than I ordered and could I please trade it for what I ordered to begin with? yada, yada, "Call this local disctribution center in San Diego". Called that local distribution center and, yada, yada. Grrrrrrr. Who needs this kind of run-around?

So Dana will have a sucky Christmas (pun intended). She'll get this nice vacuum (which she didn't ask for) on Christmas and she'll get an IOU from me for the other. This really sucks.

No comments:

Loading...

My life has changed in the last couple of years - some bumps, I retired from quilting, and then I moved to Texas. I'm anxious to see what new adventures await me in the next phase of my life.

About Me

My photo
Ramona, California, United States
I started quilting when a quilt shop opened in our little town in January 2004. I have been hooked ever since.

Blog Archive

Followers of my blog

Books I"ve read lately

  • The Help (Kindle)
  • The Appeal by John Grisham
  • Secret Life of Bees by Sue Monk Kidd
  • Water for Elephants by Sara Gruen
  • To Kill a Mockingbird (again) by Harper Lee
  • Bleachers by John Grisham

This is called Fruit Cocktail

This is called Fruit Cocktail
It is all batiks