Thursday, December 18, 2008

This really sucks!

Every year we ask our kids (and kids-in-law) for gift ideas for Christmas. I hate returning stuff because it is the wrong size, wrong color, wrong thing entirely. So I ask for specifics. I love my daughter-in-law dearly. She, with a few minutes of of help from my son, has given me the greatest gift possible, grandchildren. So she asked for a Black & Deck Platinum 18-Volt hand vacuum. This is not a gift that I would choose myself, but it is what she wants.

I googled it. I looked all over the internet and found it "backordered" or "not in stock" or "waiting to receive shipment of". After much searching, I found it at $36.99 and ordered it in time to receive it by Christmas.

The box arrived yesterday and it seemed a bit large for a hand vacuum. I turned over the box and saw the photo and stock number. I ordered SPV-1800, they shipped PSV-1800 (a much higher priced item). I checked online and the one I received sells for $66.99. So this is probably much nicer, sucks better, whatever. It is not what I ordered. It is pivotal and cordless but it is not what Dana wanted.

I couldn't call the place I ordered it from, they just forwarded the order to the warehouse in Rialto, CA. Using the invoice, I called the Customer Service number in Rialto, CA and explained that they had sent me a more expensive vac than I ordered and could I please trade it for what I ordered to begin with? yada, yada, "Call this local disctribution center in San Diego". Called that local distribution center and, yada, yada. Grrrrrrr. Who needs this kind of run-around?

So Dana will have a sucky Christmas (pun intended). She'll get this nice vacuum (which she didn't ask for) on Christmas and she'll get an IOU from me for the other. This really sucks.

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My life has changed in the last couple of years - some bumps, I retired from quilting, and then I moved to Texas. I'm anxious to see what new adventures await me in the next phase of my life.

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Ramona, California, United States
I started quilting when a quilt shop opened in our little town in January 2004. I have been hooked ever since.

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Books I"ve read lately

  • The Help (Kindle)
  • The Appeal by John Grisham
  • Secret Life of Bees by Sue Monk Kidd
  • Water for Elephants by Sara Gruen
  • To Kill a Mockingbird (again) by Harper Lee
  • Bleachers by John Grisham

This is called Fruit Cocktail

This is called Fruit Cocktail
It is all batiks